SE
Susan E

1 reviews | Active since Dec 2017

02 Jul 2021, 08:36

No Assistance - No Internet

The worst service ever. I am on day 9 of no internet, no one has phoned me back. There is no direct lines to the relevant departments, so it is impossible to get hold of anyone who can assist. Tried cancelling, but even that is impossible, said they will call back in 48 hours, they did not. Called numerous times and they cut me off every time they put me through.

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Replies (2)
SE
Susan E's update02 Jul 2021, 10:55
Reviewer Update
The cancellation ref number is ***. My internet still has to be fixed if you are keeping me hostage for another 30 days+
Cell C
Cell C's reply02 Jul 2021, 15:53
Official
Our records show that there was an attempt at contacting you, however you could not be reached. 

^MP