NO Assistance from Call Centre Agents

I app**** for a New Cell C contract on Tuesday 24th March 2015 and was told that i was approved and that i will get my Wifi Router before Friday and since its month end they will speed up the process. on Friday i called around 2pm to follow up with the delivery only to find out that my application has an error and that they will let the Agent who was helping me follow up on that and till this day a i have not heard from Cell C.<br> <br> I am already starting to have doubts and cancelling the Entire process and look for other service providers.<br> <br> Concerned #Labs300