LS
Liezel S

1 reviews | Active since Jan 2013

27 Oct 2015, 20:34

No assistance

I have a written confirmation in January of contract to be cancelled on June. This was confirmed in June again with email proof supp**** of Jan correspondence to billing dept. It is nearing Nov, no feedback, no assistance. Threatening calls from Call centre for non payment after I stopped debit order. Bad bad service with no communication!

0
Replies (1)
Cell C
Cell C's reply28 Oct 2015, 07:36
Official
Hello liezels1,

Thank you for notifying us of the above.

We have referred this matter to one of our team members for assistance. Do expect communication soon and be assured this will be sorted.

We apologize for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Best regards,