No Assistance

<p>Hi, we've been communicating with Ngwakwana Nelly Mamotheti who has been assisting us in a good and professional way; she really went the extra mile with the problems that we've been experiencing with this contract, but there is a problem that we've been having for a few months now and it's not resolved yet and Ngwakwana Nelly Mamotheti is not responding to the emails; the laptop we have is faulty; it was reported, it hasn't been repaired yet and we are sitting with a faulty laptop and we can't be charged for it until the laptop has been repaired so we need you to credit the account until the laptop is repaired; Nelly arranged a credit for the previous two months but no credit has been passed for this month yet, </p> <p> </p> <p>Could you please attend to this matter urgently,</p>