No assistance.

<p>On the 3rd July @ 15:30 I *****ba called the call centre using someones phone at the Mall, Spoke to NOMASONTO LUMKA the agent. I then explained my query that my tablet is blocked due to late payment and I needed her to unblock it so that i can make calls and connect to the internet.</p> <p> </p> <p>She then asked me 5 security questions, answered the last question wrong which says how much did they debited from my account, my answer was R200 and something I then told her i am not sure of the exact amount because i was double debited from Cellc.</p> <p>She said rudely she wont unblock my tablet because the last question is answered incorrectly, I asked her to ask me another question because I don't know the exact amount.</p> <p> </p> <p>She insisted rudely that she wont assist me. I then asked her to transfer me to the team leader, Was placed on hold until I decided to drop after 20 minutes of holding without speaking to the team leader.</p> <p> </p> <p>Just want to cancel this cellc contact.</p> <p> </p>