NO answers NO Sevice ***** my money.

<p>I have taken out a contract with Cell C on 31st of May 2015 , This is there Infinity Select "exclusive handset" deal . Where you pay R2000 per month for a 24 MONTH contract but can upgrade every 12months , If you don't want to upgrade every 12 months you can go with the normal infinity select contract for R1500 per month , the problem it seems like this was only available for a short amount time and now no one at Cell C is aware of this contract , after a huge fight last year I got an upgrade on my contract ( Did not sign any new contracts whatsover ) Now when I want to stop my contract ( 24 months later ) they say i still have 12 months left to pay. If you don't take a mobile on this contract it is R1000 per month , meaning I'm paying R1000 per month for my device so that I can pay 1 device per year , makes sence . I recently moved to Sweden , Before I left I contacted Cell C exclusive in perticular Valentine Mogale , the person that sorted out the upgrade last year , I told him that I looked on my online account and that there was a problem , it said I have 12 more months to pay , He asured me that this was a fualt on their system and that he would fix it . IT HAS NOT BEEN FIXED , I have been emailing him . trying to phone him , with no reply , He picked up the phone once and as soon as I said my name he disconected the call . I have also been emailing the Cell C exclusive customer care and in the last 2 months of emailing(After Ive sent them my contract and proof out of one of their booklets that this type of contract exists) Ive only received a hand full of emails back just stating the same thing I can see online , Ive asked them to send me proof of this contract they say I have that expires in May 2018 only to receive a unsigned version of this contact , I Told them I have never seen this contract and it is not signed and the only one I signed is the one I have with me that expires May 2017 , I have not received any feedback on that email .</p> <p> </p> <p>How does it take almost 3 months to sort something like this out ???</p> <p>Does no one in CELL C know about this contract???</p> <p>Does all of the people working there just copy and paste from their website without thinking for them selfes ???</p> <p>They want me to pay R36000 for 2 phones (R18000 per device) , where if i took the normal infinity select (R500 per month for the device ) I would R12000 per device. Does that make any sence to you ???</p> <p> </p> <p>How can they even send an unsigned version of a contract , For all I know they could've made that contract a week ago???</p> <p> </p> <p>I Think this pathectic.</p> <p> </p> <p>I have a 24 Month contract that I took out in May 2015 , HOW could it possible end only in May 2018.</p> <p>I have not signed or agried on any other contract that this one.</p> <p> </p>