EJ
Evert J
1 reviews | Active since Jul 2011
01 Dec 2015, 11:24
No answer or callback
Received an upgrade (Sony Xperia M5) on Monday 23 November, by Friday 27 November the phone broke and is not usable.<br> I can only return via call center but they just do not answer!<br> Been on hold now 3 times for more than 30 minutes but NOBODY answers!<br> In the meantime i am without a phone.
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Cell C's replyOfficial
01 Dec 2015, 12:00Hello edejongh,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Dec 2015, 12:00
Official
Hello edejongh,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,