IS
Ishara S

1 reviews | Active since Oct 2010

10 Jun 2015, 19:13

No access to outgoing calls since January

I have been trying to get my line unblocked for mamy monyhs now..understanding that my account was in arrears for a few months. I brought my account ip to dat at the end of march and have been in contact with numerous agents within cellc, promising to reactivate my line. However my line was completely camcelled and de activated. I called cell c amd was told to buy a new sim card and call to get my number re activated. This was not done. My line is curremtly only opened for incoming calls. I confirmed all debit order details and called every month since march to sory this out. I want my line sorted out. I have 4 other line with cellc and i do mot wish to continue with these 4 lines.they are at the point of contract expiry.if this is the type of service im getting i will mot continue. I have not gotten a call from cellc or an email or sms stating that tjey are attending to my probelm.i have been patient enough and i think its time for alternate measures.ive been a customer of cellc ever since their intro..ive never had a problem before. Please contact me ASAP BECAUSE THIS HAS PUT ALOT OF BUSINESS IN MY LIFE ON HOLD AMD HAVE.LOST ALOT OF BUSINESS.<br> REGARDS....YOUR MOST LOYAL BIT IRATE.

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Replies (1)
Cell C
Cell C's reply11 Jun 2015, 07:14
Official
Hello Ishara,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN