TN
Tikoane N

1 reviews | Active since Jul 2020

23 Sept 2025, 12:10

Nm

Its 2 years now struggling with cell c contract now they handed over to attorneys still im still struggling with the reference to settle this contract Poor service the is a lady by the name of Ms Bright she so rude to customers. Cell c must give their employees chance to attend courses (customer services)

0
Replies (7)
Cell C
Cell C's reply23 Sept 2025, 12:26
Official
Dear Tikoane N,

We sincerely apologize for the inconvenience you have experienced. The service you received does not reflect the standards we strive to uphold, and we truly regret any frustration this may have caused.

Please rest assured that our support team is actively addressing the issue and will be in contact with you to ensure it is resolved. Your satisfaction is very important to us, and we appreciate your patience as we work to make things right.

Regards,
Cell C | NR

Best regards,

Cell C
Cell C's reply23 Sept 2025, 12:28
Official
Dear Tikoane N,

We sincerely apologize for the inconvenience you have experienced. The service you received does not reflect the standards we strive to uphold, and we truly regret any frustration this may have caused.

Could you please confirm if we may reach you at *** to assist you further?

Regards,
Cell C | NR

Best regards,

TN
Tikoane N's update23 Sept 2025, 12:39
Reviewer Update
M not happy at all please
Cell C
Cell C's reply23 Sept 2025, 13:16
Official
Thank you for your feedback, and we sincerely apologize for the dissatisfaction you have experienced. We truly want to assist you in resolving this matter as quickly as possible. Your satisfaction is important to us, and we are committed to making this right.

Regards,
Cell C | ZM

Best regards,

Cell C
Cell C's reply23 Sept 2025, 13:17
Official
Could you please confirm if we may contact you at *** to discuss the issue further and provide the necessary assistance?

Regards,
Cell C | ZM

Best regards,

TN
Tikoane N's update23 Sept 2025, 13:30
Reviewer Update
***
Cell C
Cell C's reply23 Sept 2025, 13:40
Official
Our support team has been notified, and one of our agents will be in contact with you shortly to assist further.

Kind regards,
Cell C | NR

Best regards,