TM
Tebogo M
1 reviews | Active since Dec 2017
22 Feb 2023, 15:43
NIGHTMARE!!! WORSE THAN ESKOM
Your agent Confidence Mokone lacks customer service manners & temperament, she is unprofessional… on the 10th of January 2023 I made a payment (claw back fee) to CellC sent POP to *** & FibreCollections.co.za and to date the matter is still outstanding…I have made follow up calls to try and resolve the matter and every time I get a different answer… ALL I WANT IS TO TERMINATE MY CONTRACT WITH YOUR ORGANISATION… PLease can someone help me … account number is TM0422-H432
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Cell C's replyOfficial
22 Feb 2023, 15:51Dear Tebogo Mphaki
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Fibre Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Fibre Team, we will be in touch to further assist.
Regards,
^TM
Cell C's reply22 Feb 2023, 15:51
Official
Dear Tebogo Mphaki
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Fibre Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Fibre Team, we will be in touch to further assist.
Regards,
^TM