LW
Lizél Wessels-Hendriks
1 reviews | Active since Mar 2020
29 Jun 2024, 08:18
Nightmare service.
Cell C is the worst mobile company in SA. Disrespectful staff, not processing our 30 day notice regardless of emails, calls and reference numbers that has no reference to anything. Will now approach the consumer council. No joy and any attempt for service. But we have to keep ons paying. Worst worst worst!
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Cell C's replyOfficial
29 Jun 2024, 09:49Dear Lizél,
Thank you for reaching out to Cell C about your customer service experience.
We apologize for the frustration you encountered with our customer support department, ensuring customer satisfaction is a top priority for us, and we are actively investigating the issue.
Our team will contact you to assist with your termination request
Regards
Cell C | MN
Thank you for reaching out to Cell C about your customer service experience.
We apologize for the frustration you encountered with our customer support department, ensuring customer satisfaction is a top priority for us, and we are actively investigating the issue.
Our team will contact you to assist with your termination request
Regards
Cell C | MN
Cell C's reply29 Jun 2024, 09:49
Official
Dear Lizél,
Thank you for reaching out to Cell C about your customer service experience.
We apologize for the frustration you encountered with our customer support department, ensuring customer satisfaction is a top priority for us, and we are actively investigating the issue.
Our team will contact you to assist with your termination request
Regards
Cell C | MN
Thank you for reaching out to Cell C about your customer service experience.
We apologize for the frustration you encountered with our customer support department, ensuring customer satisfaction is a top priority for us, and we are actively investigating the issue.
Our team will contact you to assist with your termination request
Regards
Cell C | MN