Nightmare is never ending

The account was paid now im cut yet again because the account is still in arrears you People have offically ****ed me off for the last time no phone call to ask is their a problem no, but when i phone I get rude untrained staff. Im definatly can wait for this contract to end. you add your own amount dont even check that the acoount was paid or send a proper reviced invoice. I would hate to see your filing.