AB
Anon B

1 reviews | Active since Dec 2012

18 Apr 2016, 07:38

Night data is clearly a *******

I bought the data extenda 10gb data bundle with the 10gb night data bundle. I thought this would be perfect, as I suffer from insomnia, and during these times I could use the night data for downloads.<br> <br> Turns out that at 4am downloading speed is slower than peak times, which makes no sense. I am basically downloading 5kb per minute, which means it takes an hour just to download 300mb? During peak times this would take me on average 15minutes if not less. <br> <br> All this is telling me is that night data is a ****, that the network is intentionally slow during these times, forcing me to download with my normal data during peak times, and the night data being left unused.<br> <br> Not impressed.

0
Replies (1)
Cell C
Cell C's reply18 Apr 2016, 08:03
Official
Hello Roz_Morte,

We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,