Night data
<p>Cell C tells me that night data is from 1am - 7am however this is no the case with me. When I use internet at those times, they still take my normal data. I have complained on their twitter handle but they've shown little effort to fix it or at least privide an explanation. I spend over a thousand Rands per month on Airtime & data and this I what I get? I hate dishonesty. If this is how you operate please cancel both my contracts.</p>
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Replies (3)
Cell C's replyOfficial
03 Apr 2017, 07:12We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Apr 2017, 07:12
Official
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
03 Apr 2017, 10:24Maropeng confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Apr 2017, 10:24
Official
Maropeng confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
03 Apr 2017, 12:19No he didn't. Other than implying that I'm giving him incorrect information, he only reversed the data which was used during between 6am and 6:36am. The problem still persists.
's update03 Apr 2017, 12:19
Reviewer Update
No he didn't. Other than implying that I'm giving him incorrect information, he only reversed the data which was used during between 6am and 6:36am. The problem still persists.