Next time TELKOM!

<p>Just over a week ago my partner and I wanted to look at the deals at Cell C since our contracts were due for upgrades in November. </p> <p>First we went to Brooklyn Cell C and as usaual the staff there were completely useless and their systems were of yet again. We consequently went to Menlyn Mall Cell C the Sunday morning. Initially the staff was quite friendly and told us that they can upgrade us on the day. </p> <p>They then proceeded to tell us about the deals they had, the first one tablet, and 2 phones but 'sorry we don't have this anymore.' We were then told about the Galaxy S7 and I think the J2 deal which was exactly what we were looking for since my partner only wanted a 'cheap' phone on a value for money package. Yet again 'but sorry we don't have the S7' Eventually after a lot of frustration I took over and told them that we wanted the same contracts we have but with a S7 Edge and Hauwaii P9 Lite and asked if they can do that on your current contracts. 'Yes we can' they said confidently and asked what color S7 Edge I wanted - black or gold - and I asked for the black one . Guess what 'sorry we don't have the black'. I mean really why do you offer me an option only to be told that the option is not available - not once but at least 4 times. When we got the to loading of the deal I suddenly had to take a much higher more expensive package on the S7 Edge as the contract I wanted could not be loaded on the device I chose. It was not because we wanted to but out or pure FRUSTRATION and almost 2 hours in the store we took the phones and vastly more expensive deals just to get it over with. There is no question that when our contracts are due for upgrade again in 2 years we will NOT go back to Cell C.</p>