new phone already getting ****py service

i app**** for a new phone on-line and quickly got a call from a consultant. We couldn't not finish everything as our line got cut off. a few days letter i get an sms that says my application was approved(yeppieeeee). i receive the phone excited. I now call in to find out more(disappointed). i probably should have done that before i received the phone nonetheless i find out today that my line is an open line which I've had bad experiences with,which was the reason i left cellc. i ask if i can change it, i am told that i can only do so after 2 months which by then i would have been **********. already R150 airtime has vanished without even making a phone call. I would really love to move to a plan that i can recharge. I'm sure had my call with the consultant not been cut off i would have made that clear. 1st day and not happy at all. THIS MEANS MY LINE WILL BE CUT OFF EVERY MONTH JUST AFTER A WEEK AS I WONT BE ABLE TO RECHARGE AND I DON'T WANT A HIGHER LIMIT GIVEN MY HISTORY WITH CELLC REGARDING THIS.... SUPER DISAPPOINTED