New data sim

Hi<br> I app**** for a data sim card with you and specifically requested that i wanted to keep my prepaid number ***) with cell c on the new data sim ordered.<br> The sim card was delivered 29/06/2015 with a new different number. I called in and they said I would be charged R250 for you guys to put my prepaid number on the new data sim which is ridiculous as this was an error on your side.<br> The number i would like to keep is *** please have this rectified as this was the initial request but you agent was not competent enough to do so. I expect this to be done without any additional charge as this was my initial request if not i will then like to terminate this contract as i have not had it for even 24 hours yet and i will then move to another mobile operator<br>