MC
Maria C

1 reviews | Active since Nov 2015

30 Nov 2015, 09:01

New Contract No Phone

I am so disappointed, it has now almost been 5weeks that I am waiting for my phone, I have been patient, but now it is just getting way too much. I have been calling the call center twice a week, been promised I will have my phone the following week, but nothing yet. Secondly I have to hold on for between 20 to 30 minutes. I need my phone. <br> Regards<br> Marinda

0
Replies (1)
Cell C
Cell C's reply30 Nov 2015, 09:20
Official
Hello MariaChrist,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN