New Contract - Disgusting Service!!!

I app**** for a contract on the on the 20th of April and to date I have not received the Tablet.

I have called the Customer Service numerous times and they cannot see the contract that I have app**** for on the system, they said they will request Mbali Hadebe to call me on Friday and till today I have not received feedback.

Email received from Cell C with REF_94863:

Good day, Ms. ***X (Name Removed) Your application has been approved on an Open line contract for 24months - Samsung T561 Tablet E 9.6 Inch ON SMARTDATA 1GB@ R 229 pm NB: Please note should you wish to set up your limit on your line, contact 084140 after 24hours of delivery. Should you activate International Roaming the limit on the account will automatically be removed and ensure to re-set the billing limit. Kindly expect delivery within 3-7 working days Please have the below documents for RICA purposes upon delivery. • Original ID • Copy of your ID • Proof-Of-Residence

Kind Regards, MbaliH@ Cell C Onlinehelp

Your service is disgusting, worse I have ever received.