NN
Nokubonga N

1 reviews | Active since May 2018

18 Nov 2024, 11:28

New contract application disappointed by online sales service

Disappointed on Cell C online sales service I did application on the 13th ,I got approval email, followed by an email confirming an delivery agent Wil contact me I've been waiting since than no contact From that's agent I decided to call 084145 today where I was sent from pillar to post because agent can't find my application nothing showing on the system except the credit check ✔️ done, I emailed *** but emails are blocked or there's an error retuning unsent.

Can anyone assist me on. This how possible an approved application not showing on the system, who sent those approval emails if Cellc is not aware of my application.

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Replies (1)
NN
Nokubonga N's update27 Nov 2024, 15:56
Reviewer Update
This contract is giving me so much headache this morning I received text confirming delivery by Courier it Disego Mabelane I decided not to go to work just to be available at home I waited the whole Day only at 15H10 the status change *contact not available* the phone is been on my hand he lier about calling even if his phone can be invistigated and check when he called me there's no such thing I spent over 40min on customer service online to get someone to assist me with this that company is a disaster honestly being send from pillar to post because all agent are not picking up calls , later on an receptionist by name of Yolanda try to assist when I found out the drive say he called me while I've been patient waiting for him not Even a missed call on my phone for he's number I am total frustrated now why all this.