RM
Refilwe M

1 reviews | Active since Jan 2012

08 Sept 2020, 10:52

Never use Cell C; no good service in all 7 years

I paid up my Cell C account; however they refuse to send me a paid up letter and to report to the Credit Bureau that I don’t owe them and that my contract is cancelled. I don’t know what kind of people Cell C hires; they are rude, unhelpful and have no empathy. Today I spoke to Mlungisi Dube who tells me that out of all the time I have spent to get away from Cell C, I still have to go beg their legal department to do their job and remove whatever is at the Credit Bureau.

0
Replies (2)
Cell C
Cell C's reply08 Sept 2020, 11:02
Official
Good day Refilwe

Thank you for contacting Cell C. 

We have received your request to obtain a paid up letter. 

Our team will be in touch. 

^MP 
RM
Refilwe M's update08 Sept 2020, 11:39
Reviewer Update
I want you to close off my account at the credit bureau. What good is a paid up letter when Cell C is telling the whole world that I owe them and have an account with them?
Fix the mess at the credit bureau and send me my paid up letter please. Your last reply said that you would be in contact with me and I have never heard from you