NEVER TAKE OUT A CELL C CONTRACT

My cell c contract ended on the 8th of April 2015.<br> I notified cell c that i did not wish to go month to month in march one month before like i was told.<br> I received an email from cell c stating they received my request to cancel and that i would be contacted.<br> I was contacted by cell c and i told the caller that i did not wish to go month to month and she assured me that the contract would be canceled. It is now July and I'm still being billed.<br> I have sent cell c countless emails and dealt with useless staff who clearly don't care.<br> i was promised a refund which they said would take 7 days. After the 7 days nothing happened no one contacted me i had to send further emails asking what was going on.<br> I received a call from cell c and i was told it was still being processed and that i would only receive a refund for 2 months. On the 23rd of July i received an email from cell c stating i would not be getting a refund because i had used minutes. Those minutes i had actually accumulated because i hardly used the phone.<br> Shame on you cell c . It is now the 29th of July and i still don't know whether the contract is indeed cancelled seem I'm going to have to wait till the 1st to find out. <br>