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refilwe S
1 reviews | Active since Oct 2021
29 Apr 2025, 10:39
Never take contract at Cell C
The Cell C customer service is very poor and unprofessional, never take a contract with Cell c, i lost my phone and when to claim for insurance 3 weeks ago even today I'm still waiting for them to give me the new phone and funny enough they don't update me on anything. Their contract is nonsense nje.
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Cell C's replyOfficial
29 Apr 2025, 11:09Dear Refilwe Sechoaro
Thank you for getting in touch.
We’re truly sorry to hear about your experience and the delay in your insurance claim.
We’ve escalated your concern to the relevant team for urgent attention. Our support team will follow up and ensure you receive the necessary assistance as soon as possible.
Regards,
Cell C | RM
Thank you for getting in touch.
We’re truly sorry to hear about your experience and the delay in your insurance claim.
We’ve escalated your concern to the relevant team for urgent attention. Our support team will follow up and ensure you receive the necessary assistance as soon as possible.
Regards,
Cell C | RM
Best regards,
Cell C's reply29 Apr 2025, 11:09
Official
Dear Refilwe Sechoaro
Thank you for getting in touch.
We’re truly sorry to hear about your experience and the delay in your insurance claim.
We’ve escalated your concern to the relevant team for urgent attention. Our support team will follow up and ensure you receive the necessary assistance as soon as possible.
Regards,
Cell C | RM
Thank you for getting in touch.
We’re truly sorry to hear about your experience and the delay in your insurance claim.
We’ve escalated your concern to the relevant team for urgent attention. Our support team will follow up and ensure you receive the necessary assistance as soon as possible.
Regards,
Cell C | RM
Best regards,