Never take a contract with Cellc.......NEVER
**** service **** help just an overall **** service provider.
Got ****** twp days ago called to get a sim swopped just to hear sorry a Ricad sim can not work... So how the F must I call to get it sorted? Then called in to get a sim swopped done after going to almost 5 stores where they could sell me a unricad sim card.
When I called I was told no I did not successfully authenticate who I was because of questions like how long have you been with CellC? Who the F remembers **** like that? But obviously to long and the second question what was my payment on my place in November 2012 ***?
Went on to store and was told no they can not add the R51 on my bill ***? I just got ****** dont have a card or nothing but they cant help me? How will I not be able to pay a ampunt that is added to my BILL that is registered with your company you useless fing place now on day two I had to update my residence although when I renewed my contract 7 months ago I had to take one with so what The F do you do with my paperwork? When I got there I forgot my ID and that is not even on the system so what the f do you do with my ID? A document that can be used to ***** my identity and no one can explain why this is not in a system? Being a contract holder at CellC sucks my sim swop at telkom took 13min they staff was helpful.
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you had.
Do you currently have a new sim card that is not registered, so that we can assist you with a sim swap? If yes, please provide us with it so that we can assist.
Regards
^MP
Best regards,
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you had.
Do you currently have a new sim card that is not registered, so that we can assist you with a sim swap? If yes, please provide us with it so that we can assist.
Regards
^MP
Best regards,
