NEVER RECEIVED BUYOUT VOUCHER - VODACOM IS THREATENING LEGAL ACTION

<p>Went over to Cell C from Vodacom 1/8/2016. Phone was delivered to office, all forms completed (for buyout and porting). I was under the impression that the buyout is an internal transaction, as I was not informed otherwise. Now, 3 months later, I am told that I should have received a voucher to pay Vodacom myself. What a mission! Nobody can help me and the call centre just keeps on transferring to my call to different departments and no-one can help me. </p> <p>After visiting Cell-C Centurion (which was EXTREMELY helpful), an email was sent to ********** but still no answer.</p> <p>Vodacom doesn't care, they want their money. How is this my fault? </p> <p>Please help urgently!!</p>