1 reviews | Active since Oct 2017
Never in your live take a contract by cel c or insurance by them..
Im now starting to hate this company.i was approached for a contract i then took out 3 one phones screen cracket and not a day after i booked it the next one the same thing happend i phoned in to book a repair.after a month of phoneing every day and emailing finaly it gets colected.i get contacted with a quote. I then email those forms to hear whats the acses to be paid and phones can be fixex a nota month of semding those forms everyday gos by noone phones.i then phone they say i need a form for each phone..and the week after still noreply here only one phone geta dropt by my house not repaird..so now what wait a nota month for the phone to be picked up.also on a previous time one phone was ****** also took months to replace and endless cals that takes hours to be answerd.at a stage it was made known to me that the changing vrom insurance company..so i had to give al info tru to them again..when ****** phone was eventually replaced the sim then took weeks to be activated... I do not know who to phone email or ask for help..when phoneing c surance you wait hours on the line..can anyone please help me..we do not have a store close.so everything happens over the phone..one things thats for sure..never in my life again!!!once these phones are fixed i will cancel that c surance pay my contract done..and ill be done with them
Good morning Marita
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will liaise with C surance and assist.
Do expect communication.
Regards
Cell C | PN
Good morning Marita
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will liaise with C surance and assist.
Do expect communication.
Regards
Cell C | PN
Palesa has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Palesa has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
