1 reviews | Active since Jun 2015
I recieved a sms on last week that my account was in arrears, since there had been money in my account already, i did not understand why the monthly amount was not deducted. I phoned in and complained and after they could not say why payment was not recieved and why a reverse charge is also being charged, i arranged for the amount in arrears to be deducted on today, 24.06.2015. Once again today i got an sms saying the account will be suspended. I phoned in AGAIN and the rep told me that the system shows the outstanding funds are to be deducted and my line will NOT be suspended. NOW MY LINE IS SUSPENDED , and when i phoned in once AGAIN the rep told me a complete different story where she said another account of mine is in arrears, which i had made prior arrangements for Friday to resolve, and because the other one is in arrears they can not deduct this contracts amount and open my line again because of the other contract?? what the hell?? I bet Vodacom will not have this ****. Which is also where i will be getting my next contract from since CELL C just does not even try.
Best regards,
Best regards,
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