Never get contracts from Cell C

I regret ever joining cell c more than 10 years ago! I contacted them to change my debit order date from the 28th to the 15th of the NEXT month, i.e get bill this month pay next month 15th. That's what we agreed on.

I keep getting double charged. Because cell c wants me to pay for last month AND this month yet that isn't what we agreed on.

I've been paying every month as i said i would yet they continously keep trying to deduct from my bank account every other day costing me a load of money. And because of their continuingly trying to deduct i keep getting billed R70 for every attempt, so having 2 accounts means R140 every time multiply that by 5/6 times a month nearly R1000 a month extra because they don't listen.

Let's not talk about the missing monies that aren't reflecting on my bill either yet I've got payment proof that i pay the accounts, they deducted month end of September and received payment in September but yet I'm getting billed over 2000 because they can't fimd either payments.

Let's not also talk about the mere fact that they refuse to cancel my contracts via email because they don't want a paper trail of their mistakes. Because when calling their numbers their uneducated inadequate staff don't do their jobs and keep billing a client even after they requested it And when contacted they never receive anything they never answer they never deal with the problem.

Even though in that emails the client gives permission on numerous occasions stating they wanted to cancel. As well as the constant harassment every day because they messed up. So my advice join vodacom or mtn because cell c is just not worth it, because according to them loyalty of 10 years+ means nothing!