LP
Lizé-Monique Purchase
1 reviews | Active since Sept 2023
24 Jan 2025, 15:48
Never get a contract with Cell C
I had a contract with Cell C in 2017 and I have ended the contract by paying the full amount and the last debit order went off. okay fast forward till November 2024. I went on Kudough to check my credit score and to my Suprise I had a bad name. because of Cell C okay fine, I have debt I phone them requested the amount and bank details. I made payment on the 25 November 2024 and send an email to request a paid-up letter after numerus emails and phone calls I still have not receive any response back from them.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
24 Jan 2025, 16:29Dear Lizé-Monique Purchase,
We sincerely apologize for the inconvenience and frustration caused by this matter. Thank you for bringing it to our attention. We will urgently escalate your query to our support team for further investigation and immediate resolution.
We understand how important this is, and we assure you that we’ll follow up to ensure the matter is resolved as quickly as possible.
Kind regards,
Cell C | GM
We sincerely apologize for the inconvenience and frustration caused by this matter. Thank you for bringing it to our attention. We will urgently escalate your query to our support team for further investigation and immediate resolution.
We understand how important this is, and we assure you that we’ll follow up to ensure the matter is resolved as quickly as possible.
Kind regards,
Cell C | GM
Best regards,
Cell C's reply24 Jan 2025, 16:29
Official
Dear Lizé-Monique Purchase,
We sincerely apologize for the inconvenience and frustration caused by this matter. Thank you for bringing it to our attention. We will urgently escalate your query to our support team for further investigation and immediate resolution.
We understand how important this is, and we assure you that we’ll follow up to ensure the matter is resolved as quickly as possible.
Kind regards,
Cell C | GM
We sincerely apologize for the inconvenience and frustration caused by this matter. Thank you for bringing it to our attention. We will urgently escalate your query to our support team for further investigation and immediate resolution.
We understand how important this is, and we assure you that we’ll follow up to ensure the matter is resolved as quickly as possible.
Kind regards,
Cell C | GM
Best regards,