RH
Rainier H
1 reviews | Active since Apr 2020
15 Jan 2026, 14:41
Never get a Cell c contact they have no after care thus do nit care about there customers.
CELL C Why is it always a fight for your employees to do their work correctly....
Because of Cell c incompetence my credit score has been affected, a missed payment that was Cell c's fault.
I had ti fight to make the corrections over a month.
You will contact the bureau and rectify this and give me feedback, there is no way you will effect my credit score because of your employee's incompetence.
You will have someone from top management phone me to sort this out.
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Cell C's replyOfficial
15 Jan 2026, 15:41Dear Rainier,
Thank you for reaching out to us.
We sincerely apologize for the frustration and inconvenience this situation has caused, especially regarding the impact on your credit record. This is not the experience we want for our customers.
The matter has been escalated to our support team for urgent investigation. A consultant will contact you directly to assist further and provide feedback on the next steps. We appreciate your patience while this is being addressed.
Regards,
Cell C | GN
Thank you for reaching out to us.
We sincerely apologize for the frustration and inconvenience this situation has caused, especially regarding the impact on your credit record. This is not the experience we want for our customers.
The matter has been escalated to our support team for urgent investigation. A consultant will contact you directly to assist further and provide feedback on the next steps. We appreciate your patience while this is being addressed.
Regards,
Cell C | GN
Cell C's reply15 Jan 2026, 15:41
Official
Dear Rainier,
Thank you for reaching out to us.
We sincerely apologize for the frustration and inconvenience this situation has caused, especially regarding the impact on your credit record. This is not the experience we want for our customers.
The matter has been escalated to our support team for urgent investigation. A consultant will contact you directly to assist further and provide feedback on the next steps. We appreciate your patience while this is being addressed.
Regards,
Cell C | GN
Thank you for reaching out to us.
We sincerely apologize for the frustration and inconvenience this situation has caused, especially regarding the impact on your credit record. This is not the experience we want for our customers.
The matter has been escalated to our support team for urgent investigation. A consultant will contact you directly to assist further and provide feedback on the next steps. We appreciate your patience while this is being addressed.
Regards,
Cell C | GN