Never ever use any internet options provided by Cell C.

Once again I am forced to reach out to social media as nobody at Cell C actually wants to help their clients.

I posed regarding my internet contract with them over a month ago and was told it must be a problem with the router and that i must take it into a cell c shop for them to update the firmware. i took this to a cell c shop and they advised they can assist me as they dont have any courier bags to send the router in. At the same time i had a second post where it became clear that it was not a router problem but the whole thing. their solution was that i needed to go and spend my own money to get a new sim card cause their sim card wasn't working correctly. when i advised that I wasn't willing to spend extra money to fix their problem the refused to help me further. I demanded to speak to a manager but was told the manager was not available and they would get the manager to call me back within 24 hour. a month later and I'm still waiting for that call. someone in management needs to give me a call as a matter of urgency.