never ever gone do any business with Cell C

<p>on the 25th of March Cell C did not debit my account for some reason it was system issue...they asked me to send my bank statement as prrof that i have funds which i did and it was sent to lady named Palesa Nhlapo..who assured me that because it was system error i must make EFT payment which i did and that i will bot be charged the penalty fee, to my surprise this morning i was charged the penalty fee and when i cal the call centre no one was able to assist sent an email to Palesa no respond....i cannot wait for my contrct to expire i regret renewing this stupid contrcat i have been having nothing but endless problems nxa, i need this sorted out ASAP and i need my bank charges to be refunded.</p>