YN
Yolanda N
1 reviews | Active since Jan 2017
25 Jul 2018, 18:15
Never ending contract debit order
My contract ended in April, I called in to make a notice of ending the contract but I my account is still being debited, I have called in a few times they promise to end the debit order... I have to reverse the debit order twice a month. This is really p*ssing me off now. *** service I must say.
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
26 Jul 2018, 07:15Good morning Yolanda
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply26 Jul 2018, 07:15
Official
Good morning Yolanda
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
26 Jul 2018, 15:43Danielle confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply26 Jul 2018, 15:43
Official
Danielle confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
YN
Yolanda N's updateReviewer Update
26 Jul 2018, 18:17Yes I can confirm that, you have been of great help. She promised that the debit order is now cancelled from your side...
Thank you
YN
Yolanda N's update26 Jul 2018, 18:17
Reviewer Update
Yes I can confirm that, you have been of great help. She promised that the debit order is now cancelled from your side...
Thank you
Cell C's replyOfficial
27 Jul 2018, 07:48You're welcome and thank you for allowing us the opportunity to assist.
Have a great day.
Regards
Cell C | PN
Best regards,
Cell C's reply27 Jul 2018, 07:48
Official
You're welcome and thank you for allowing us the opportunity to assist.
Have a great day.
Regards
Cell C | PN
Best regards,
YN
Yolanda N's updateReviewer Update
06 Aug 2018, 09:23THIS IS NOW ERRITATING, THERE WAS ANOTHER DEBIT ORDER.
YN
Yolanda N's update06 Aug 2018, 09:23
Reviewer Update
THIS IS NOW ERRITATING, THERE WAS ANOTHER DEBIT ORDER.
Cell C's replyOfficial
06 Aug 2018, 09:56We have forwarded your feedback for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Aug 2018, 09:56
Official
We have forwarded your feedback for further assistance.
Regards
Cell C | PN
Best regards,
YN
Yolanda N's updateReviewer Update
08 Aug 2020, 19:38This issue is still not resolved... Can I please get a letter of clearance for my account as the account still reflects arrears at ITC. Can you please assist me. it has been more than 3 years since.
YN
Yolanda N's update08 Aug 2020, 19:38
Reviewer Update
This issue is still not resolved... Can I please get a letter of clearance for my account as the account still reflects arrears at ITC. Can you please assist me. it has been more than 3 years since.
YN
Yolanda N's updateReviewer Update
08 Aug 2020, 19:44My ID number is *** cell number ***... This is giving me a bad credit record
YN
Yolanda N's update08 Aug 2020, 19:44
Reviewer Update
My ID number is *** cell number ***... This is giving me a bad credit record