Never call me back

<p>I phoned Cell C on 14 December 2015 to inform them that I paid my account up to date and that I want to cancel my contract. I spoke to Mpumi at 10.40. She informed me that the payment did not reflect yet and that I should phone back in a couple of days. I repeatedly asked her if they will cancel my account immediately and not ask me to give notice. </p> <p> </p> <p>On 22 December 2015 I phoned Cell C again at around 09.40 and spoke to Abrina in Retentions. She then informed me that I can't cancel my contract and have to wait till February 2017. I told her it is not acceptable since Mpumi NEVER informed me that my contract is still due till February 2017 and that she specifically told me repeatedly that I can cancel my contract immediately. Abrina told me that she will request a copy of the call and phone me back within 24-48 hours.</p> <p> </p> <p>It is 6 January 2017 and I'm still waiting for the call</p>