JV
Jo V

1 reviews | Active since Jul 2015

23 Feb 2019, 16:33

Never applies for CELL C contract

Good day

I've received an sms with an OTP number, saying that my CELL C contract is almost approved. I never app**** for one.

I phoned the number in the sms and after being transferred to three departments (all very friendly, I must say), the lady said she can't see that anything is happening with my ID number.

However, I'm still receiving sms's and I'm not even a CELL C client. Can this be fixed please? Thanks

0
Replies (3)
Cell C
Cell C's reply25 Feb 2019, 07:22
Official
Good morning Jo

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN


Best regards,

JV
Jo V's update25 Feb 2019, 08:44
Reviewer Update
Thank you!
JV
Jo V's update25 Feb 2019, 09:17
Reviewer Update
The issue has been resolved, thank you to the prompt and friendly response!