NF
Naaima F
1 reviews | Active since Jul 2015
13 Aug 2015, 19:41
NEVER ANY STOCK!!!!!
I did an upgrade telephonically as the closest store did not have the phone I wanted. I was assured everything was fine and the phone would definitely be delivered. I called 084145 to check when the phone would be delivered and SURPRISE, SURPRISE only then I was informed there was NO STOCK. I asked how long it would be for the stock to arrive I was told to JUST WAIT!! And be patient. This is a phone that is \EXCLUSIVE"to Cell C only surely there should be ENOUGH stock. How much longer am I going to have to JUST WAIT? Come on Cell C your competitors stick to timelines and have ENOUGH STOCK ALL THE TIME!!! This has happened to me before and I think its ****PY SERVICE!!! Make me a HAPPY customer and deliver the phone :-("""
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Cell C's replyOfficial
14 Aug 2015, 07:21Hello immie1203,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Aug 2015, 07:21
Official
Hello immie1203,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,