AJ
Ashley J
1 reviews | Active since Jul 2021
06 Jul 2021, 15:03
Never again with CellC
I have been having endless problems with Cell C as a service provider. This is my third mobile data contract with them. I have changed my dept dates with them which they adheard to then my banking account is depted in the middle of the month or not at all. Ihave made numerous call to their call center to no avail. Now my account with them is in arrears. Today is the 6/7/2021 and no dept order was taken. I am still waiting for them to email me their banking details. They do not care about customer relationships and have put me in this predicament. I have different case numbers with them and nothing has happened.
Helpful (0)
Replies (2)0
Replies (2)Cell C's replyOfficial
06 Jul 2021, 15:38Hi Ashley Jacobs
Thank you for contacting Cell C.
Our team will make contact with you to provide assistance.
Regards
^MP
Thank you for contacting Cell C.
Our team will make contact with you to provide assistance.
Regards
^MP
Best regards,
Cell C's reply06 Jul 2021, 15:38
Official
Hi Ashley Jacobs
Thank you for contacting Cell C.
Our team will make contact with you to provide assistance.
Regards
^MP
Thank you for contacting Cell C.
Our team will make contact with you to provide assistance.
Regards
^MP
Best regards,
AJ
Ashley J's updateReviewer Update
06 Jul 2021, 16:22Hi, It is all you hear or hearing the same thing for the last 4 months. We will contact you , the same phrase. What happened to customer satisfaction.
AJ
Ashley J's update06 Jul 2021, 16:22
Reviewer Update
Hi, It is all you hear or hearing the same thing for the last 4 months. We will contact you , the same phrase. What happened to customer satisfaction.
