TG
Trichelle G

1 reviews | Active since Aug 2018

08 Aug 2018, 10:12

Never again...

I am highly upset with Cell C! They are so unprofessional and have no idea what is going on in their own company. I had to close my account 4 times before they finally closed down the account after I had to pay almost R1000 cancelation fee for an account that has reached its expiry date. After the account has been closed I find out that I have been given up for Debt collection and I'm threaten with being blacklisted for yet another cancelation fee I had to pay! After finally settling everything they still deduct money from my bank account for a contract that no longer exists! No one knows what I am paying for I just need to pay for this.

I will never in my life open a Cell C account and I will stop anyone I know from opening one. Completely pathetic..

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Replies (2)
Cell C
Cell C's reply08 Aug 2018, 10:22
Official

Good morning Trichelle

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply08 Aug 2018, 15:47
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,