Network unavailable since October 2015

I have been reporting problems on the CellC network, which is more unavailable than available since the beginning of October 2015 in Zeerust. To date the problem has not been resolved and NO feedback received.<br> <br> You advertise the contract buyout, but can not provide the basic service to customers. I moved from CellC in June 2015 and would like to know what happens to a contract if CellC do not honor providing a service?<br> <br> No network, no customer service, no feedback!