JD
JOSEPH D
1 reviews | Active since May 2022
19 Sept 2023, 16:00
**** network provider
CellC is a ****, I have a contract with CellC and they went to my account before my debit order Date and they charge me for a penalty fee for their actions
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Replies (2)
Cell C's replyOfficial
19 Sept 2023, 17:15Dear Jospeh Digoro
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that if your debit order date is on a Sunday or public holiday, we will not debit on that date, we will debit either on Saturday or Monday.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that if your debit order date is on a Sunday or public holiday, we will not debit on that date, we will debit either on Saturday or Monday.
Regards,
^TM
Cell C's reply19 Sept 2023, 17:15
Official
Dear Jospeh Digoro
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that if your debit order date is on a Sunday or public holiday, we will not debit on that date, we will debit either on Saturday or Monday.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that if your debit order date is on a Sunday or public holiday, we will not debit on that date, we will debit either on Saturday or Monday.
Regards,
^TM
JD
JOSEPH D's updateReviewer Update
19 Sept 2023, 20:03Why did you go a day before without asking for authorization? When I first took a contract with CellC I was informed that CellC will debit whether it's a weekend or holiday. So now your consult doesn't wanna cancel the debit order. You are a ****ty company. I can' wait for my contract to end so that I can cancel it.
JD
JOSEPH D's update19 Sept 2023, 20:03
Reviewer Update
Why did you go a day before without asking for authorization? When I first took a contract with CellC I was informed that CellC will debit whether it's a weekend or holiday. So now your consult doesn't wanna cancel the debit order. You are a ****ty company. I can' wait for my contract to end so that I can cancel it.