AM
Andiswa M
1 reviews | Active since Oct 2023
15 Oct 2023, 09:37
Network problem
My experience with cellc is just terrible, my data sim card network is not working, I cannot make calls with my main number and cellc is not even assisting
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
15 Oct 2023, 12:21Dear
Thank you for contacting us.
We would like to apologize for the unpleasant experience and any inconvenience caused.
Please private message us the affected number in order for us to look into the matter and assist.
Regards
^DA
Thank you for contacting us.
We would like to apologize for the unpleasant experience and any inconvenience caused.
Please private message us the affected number in order for us to look into the matter and assist.
Regards
^DA
Cell C's reply15 Oct 2023, 12:21
Official
Dear
Thank you for contacting us.
We would like to apologize for the unpleasant experience and any inconvenience caused.
Please private message us the affected number in order for us to look into the matter and assist.
Regards
^DA
Thank you for contacting us.
We would like to apologize for the unpleasant experience and any inconvenience caused.
Please private message us the affected number in order for us to look into the matter and assist.
Regards
^DA
AM
Andiswa M's updateReviewer Update
15 Oct 2023, 14:00I will reboot my data line number
***
***
AM
Andiswa M's update15 Oct 2023, 14:00
Reviewer Update
I will reboot my data line number
***
***
AM
Andiswa M's updateReviewer Update
15 Oct 2023, 15:42I am extremely unhappy with this whole network problem it is a very huge inconvenience for me as people cannot get hold of me and I do not have access to any internet , I have done what I have been told to reboot and wait multiple times but still.
AM
Andiswa M's update15 Oct 2023, 15:42
Reviewer Update
I am extremely unhappy with this whole network problem it is a very huge inconvenience for me as people cannot get hold of me and I do not have access to any internet , I have done what I have been told to reboot and wait multiple times but still.
Cell C's replyOfficial
15 Oct 2023, 15:58We apologize for the inconvenience and frustration that this has caused you .
Please insert your sim card in a different device and advise if you are still experiencing the similar problem.
Regards
^DA
Please insert your sim card in a different device and advise if you are still experiencing the similar problem.
Regards
^DA
Cell C's reply15 Oct 2023, 15:58
Official
We apologize for the inconvenience and frustration that this has caused you .
Please insert your sim card in a different device and advise if you are still experiencing the similar problem.
Regards
^DA
Please insert your sim card in a different device and advise if you are still experiencing the similar problem.
Regards
^DA
AM
Andiswa M's updateReviewer Update
15 Oct 2023, 16:19I did so still the same issue
AM
Andiswa M's update15 Oct 2023, 16:19
Reviewer Update
I did so still the same issue
Cell C's replyOfficial
15 Oct 2023, 16:21Please provide the IMEI number of the device you are using in order for us to check accessibility.
We have picked up that in some instances customers affected by the current network challenge has a device issue as well.
^DA
We have picked up that in some instances customers affected by the current network challenge has a device issue as well.
^DA
Cell C's reply15 Oct 2023, 16:21
Official
Please provide the IMEI number of the device you are using in order for us to check accessibility.
We have picked up that in some instances customers affected by the current network challenge has a device issue as well.
^DA
We have picked up that in some instances customers affected by the current network challenge has a device issue as well.
^DA
Cell C's replyOfficial
15 Oct 2023, 17:37Please refer to the person who you purchased the device from.
They would need to request the unblacklisting.
Regards
^DA
They would need to request the unblacklisting.
Regards
^DA
Cell C's reply15 Oct 2023, 17:37
Official
Please refer to the person who you purchased the device from.
They would need to request the unblacklisting.
Regards
^DA
They would need to request the unblacklisting.
Regards
^DA