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Xavier S

1 reviews | Active since Jul 2017

03 Feb 2025, 17:15

Network not available but registered on network and recharged successfully.

I have now used my sim card for a while since my phone was being fixed, however I have been using WhatApp on my laptop connected to the same number.

After inserting the sim card in my device it registered on the network but I receive the error network not available. I recharged successfully using my banking app, but still receive the error.

Please advise

0
Replies (6)
Cell C
Cell C's reply03 Feb 2025, 17:26
Official
Dear Xavier Smith

Thank you for contacting Cell C.

We’re sorry for the inconvenience you’re experiencing. Please provide us with the Cell C number in question so we can look into this for you. 

Regards,
Cell C | TM 
XS
Xavier S's update03 Feb 2025, 17:31
Reviewer Update
***
Cell C
Cell C's reply03 Feb 2025, 17:35
Official
Thank you for providing your number.

We’ve checked on our end, and your number appears to be active. Please test the SIM card in a different device and let us know the outcome. 

Regards,
Cell C | TM 
XS
Xavier S's update04 Feb 2025, 11:32
Reviewer Update
It is still not working???
XS
Xavier S's update04 Feb 2025, 11:37
Reviewer Update
Nevamind it's working now - thanks
Cell C
Cell C's reply04 Feb 2025, 12:00
Official
Dear Xavier Smith,

Thank you for the update, we are happy that the matter has been sorted.

Regards,
Cell C | TN