MC
Marsha C

1 reviews | Active since May 2015

03 Dec 2015, 12:10

Network not available

The Cell C network is constantly Not Available here in the George East, Western Cape area. I can not even contact the Call Centre this morning to complain about it.<br> <br> For the past weeks also calls to me did not come through, only the Voice mail after a while. I contacted the Call Centre on Monday November 30th and was informed to reset the Calls Barred with ##002# even though I did inform the operator that I have never barred anyone I was instructed to call the abovementioned number nevertheless. The calls did come though after that excercise.<br> <br> Today however there has been no network coverage. What is going on?

0
Replies (1)
Cell C
Cell C's reply03 Dec 2015, 13:14
Official
Hello marsha123,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN

Best regards,