NN
Nomadinga N

1 reviews | Active since Feb 2019

09 Mar 2021, 15:37

Network issues.

I have been struggling with network issues since last week. My text messages are not going out nor coming in. Every time I receive a message saying ( not network chosen) I don't know what this means. My banking is suffering because I don't get notifications where I get money in or out of my bank account. This could lead to ********** activities happening in my account. All I am able to work with is gmail and what's up. Other apps are not working especially the SMS functionality. I gave enough data and also use Fibre so what is the problem will Cellc. Sometime last they advised me that they are migrating me to Vodacom, has that happened I don't know. All I know is that I am unable to use most of my services. Can somebody tell me what the issue is and fix it? I am still paying my monthly subscription via debit order so what's the deal ????????? Please fix this issue as soon as possible

0
Replies (2)
Cell C
Cell C's reply09 Mar 2021, 15:56
Official
Good day Nomadinga 

We sincerely apologies for any inconvenience.  

We will follow up with our Network Team and revert to you. 

^NT
NN
Nomadinga N's update09 Mar 2021, 16:45
Reviewer Update
I also don't get calls at all and I am unable to make calls. Nothing comes in and go out. All I get is is voicemails stating that I call from whoever came through but was not successful.