Network issues

Signal was fine until this past Monday evening. Low signal strength, slow opening any website or app. Average signal strength was -100dBm. I logged a network issue report from the CellC app. It was fine the next morning, before I was called by a consultant.

Tuesday afternoon, the exact same thing happened, the signal was fine the morning but around 18:00 the signal strength dropped. I Re logged it on the app again.

Today, day 3 the exact same thing happened. This is seriously unacceptable. I told the consultant who called me that when the repeater across the road on the roof of the Flats complex, LED goes orange and flashes then this issue happens. Previously this has never happened so many days in a row, so there must be equipment damage.

We have 6 devices using your network, and all are affected so it's not a device specific issue.

Please ensure this is fixed urgently, I just took out a 40GB data share contract, and can't use it if there is weak signal. Else I will cancel it as it's breach of contract from your end.