CL
Charlton L

1 reviews | Active since Jan 2020

04 Jan 2020, 16:19

Network coverage

I am so frustrated with my network coverage in montague western cape area.the last 4 months it's been a struggle to download any content which taking forever .a 10mb song will take up to a hour to download and don't get my starting on movies which will take hours to download or it will just stop .so frustrated. And it seems they are not able to help my.

0
Replies (2)
Cell C
Cell C's reply04 Jan 2020, 18:51
Official
Hi Charlton 

We will refer the matter to our Network Team.

Please await a call from our Social Media Team.

^SM
CL
Charlton L's update07 Jan 2020, 12:08
Reviewer Update
Hi some feedback on the matter.i received a call this morning for cellc explaining to them the problem .the consultant explain what's the problem and advise me to change some settings on my phone .so after doing that the data connection is much quicker. Thumbs up Cell C.