Network
<p>I am having trouble with my router in my area, the coverage map says i have LTE and i only pick up 2mpbs sometimes 4mpbs if i am lucky.</p> <p> </p> <p>I contacted Cell C and they said that I can reset the router and change the roaming settings. I did that while on the phone with the technical department. They said I have to wait for 5min to see any changes. Well it is still very slow and sometimes it even disconnects from the networks totally.</p> <p> </p> <p>Not very impressed as my wife and i pay alot for the data but it is just too slow with a very high ping sometimes.</p> <p> </p> <p>I will comment on this review once i have contacted their tech dept again and see if they have better advice this time.</p>
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
I appreciate that you have rep**** to my review. Thank you
I appreciate that you have rep**** to my review. Thank you
Please be advised that Skhumbuzo has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
Best regards,
Please be advised that Skhumbuzo has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
Best regards,
Thanks for the service. Will see if my router problem gets solved
Thanks for the service. Will see if my router problem gets solved
Thank you for the service Cell C.
They sent out a technician to install an antenna. From the 2-4 mbps download speed I now get 26mbps-30mbps.
Thanks again Cell C
Thank you for the service Cell C.
They sent out a technician to install an antenna. From the 2-4 mbps download speed I now get 26mbps-30mbps.
Thanks again Cell C
