Negligence & Incompitence

<p>I am extremely disappointed and quite disgusted in the shocking service i have received from Cell C. I cancelled the above contract well in advance and requested that the number be placed onto pre-paid. the cancellation was to be effective 01/05/2016 as per YOUR instruction and information. I received confirmation that this was done. A debit of R163 was raised against my account on 27/04/2016. Another debit was raised on 27/05/2016. I am quite sure that this is not correct as the contract was CANCELLED 01/05/2016. I did not budget for this and because you had NO AUTHORITY to debit my account i had the funds reversed. Today i received notification that you will be blackening my name and that i owe R163 + R70 as a fee for returned debit. I cannot believe that Cell C would try this. I am confirming that i demand this be written off immediately. I will be taking this to hello Peter and the National Consumer Commission. I will not have my very good credit score blacked by your negligence and the lack of knowledge and communication in your corporation.</p>