NEED SIM SWAP ASAP BUT SYSTEM CANT PROVIDE SERVICE

Good day<br> I got ****** on Monday,Blocked my Nr on Tuesday Morning.<br> SInce yesterday been trying to call your call centre for sim swap.but each time ,I get system cant provide the service for you now!!what the **** like really now!!!<br> whole of yesterday I tried to call and three times this morning.<br> also emailed Derrick at Cellc for assistance ,hes not responding to my mails ,this is very frustrating for me..<br> <br> I NEED ASSISTANCE ASAP NOT TOMMRRW BUT TODAY STILL<br> MY LANDLINE NUMBER IS ***<br> <br> MISS NAYDENE BROWN!!