AM
Arthur M

1 reviews | Active since Jul 2015

23 Jul 2015, 10:47

Need more Rashi Hanook in the world

Landed from my overseas trip and found my line disconnected. I called the call centre and the first agent told me about a million reasons why my line is disconnected including telling where I should go even after telling her how the payment was made and proof sent by their own branch. Upon escalating the matter, Mr Rashi Hanook sent me his email address and asked that I send him the proof to him. upon receipt of the proof of payment, he took charge of the internal processes and activated my line. HIs positive attitude and willingness to solve my problem was great. CELL C GIVE RASHI A BELLS

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Replies (1)
Cell C
Cell C's reply23 Jul 2015, 11:11
Official
Hello MabasaA,

Great service indeed! We will convey your compliment to Rashi and his team. We continuously strive to keep our customers happy and satisfied.

Have a lovely day further.

Regards
Cell C | PN